Privacy Policy for Ezygo Services

Ezygo is committed to protecting your privacy and ensuring compliance with Bangladesh laws, including the Digital Security Act, 2018, and other applicable regulations. By using Ezygo services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

• Personal Information: Name, contact details (phone number, email), and address provided during registration or booking.
• Usage Data: Details of transactions, delivery requests, and interactions with our services.
• Location Data: Real-time location for tracking and optimizing delivery routes (with user consent).

2. How We Use Your Information

• To process and fulfill delivery requests.
• To communicate updates, offers, and service-related notifications.
• To enhance and personalize the user experience.
• To comply with legal obligations and ensure the security of our platform.

3. Information Sharing

• With Third Parties: Limited to delivery partners, vendors, and service providers essential for completing your service requests.
• For Legal Compliance: We may disclose information when required by law, regulation, or legal process.

4. User Rights

• Access and Correction: You may access and update your personal information at any time by contacting us.
• Withdrawal of Consent: You may withdraw consent for data collection (e.g., location tracking), but this may limit service functionality.
• Data Deletion: Request the deletion of personal data, subject to legal and contractual obligations.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purpose of its collection or comply with legal requirements.

7. Children’s Privacy

Ezygo services are not intended for users under 18. We do not knowingly collect data from minors without parental consent.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in services or laws. Users will be notified of significant changes through the app or website.

9. Contact Us

If you have questions about your privacy rights or this policy, please contact us at:
Ezygo
📧 Email: business@ezygobd.com
📞 Hotline: +8801828-721222, +8801576-597666

By using Ezygo services, you acknowledge that you understand and agree to this Privacy Policy.